Shipping Policy

Orders are processed within

  • 1-2 business days (excluding weekends and public holidays).
  • Once dispatched, you will receive an email or WhatsApp notification with tracking details, allowing you to monitor your order's progress in real-time.

Shipping Within India

  • Free Standard Shipping: Available on all orders across India.
  • Delivery Time: Typically, 4-5 business days from dispatch.
  • Orders are delivered through our trusted courier partners, such as Bluedart, Delhivery, Ekart ensuring secure and timely deliveries.

Cash on Delivery (COD)

  • COD is available for domestic orders with no extra charges.
  • All COD orders will be verified via phone or email prior to dispatch, so please ensure your contact details are accurate.

Prepaid Orders

  • Prepaid orders (credit card, debit card, net banking, UPI) are processed quicker since they do not require phone verification.
  • We recommend prepaid options for faster processing and seamless checkout.

International Shipping

  • Free International Shipping: Available for all international orders.
  • Delivery Time: Typically, 10-12 business days depending on customs and destination.

Delivery Attempts and Unserviceable Areas

  • Our courier partners will make two delivery attempts.
  • If both attempts are unsuccessful, the package will be returned to us. We will then contact you to arrange for redelivery or a refund 
  • In rare cases, certain pin codes may be unserviceable. If your pin code falls under this category, we will notify you promptly and cancel the order with a full refund.

Tracking Your Order

  • Once your order has been dispatched, you will receive a tracking number via email or WhatsApp. You can use this to monitor your package in real-time and stay updated on the expected delivery date.

If you have any questions or concerns related to shipping, feel free to contact us via email at raysha0321@gmail.com or call us at +91 8949976066

Our dedicated team is ready to assist you with inquiries about your order, delivery status, or any shipping-related concerns.

By placing an order with Pichawai, you agree to the terms and conditions outlined in this shipping policy. We are committed to providing a smooth and transparent shopping experience, ensuring your order reaches you efficiently and securely.